Frequently asked questions

Everything you need to know before choosing your edition.

Find answers about local data, offers, downloads and DigiSheeps support.

Where is my wealth data stored?

It stays in the local profile you choose. DigiSheeps does not store wealth data on its servers.

Is it a subscription?

No. Each edition is paid once, with no monthly charge.

What is the difference between the two editions?

The Single edition is for one profile on one PC. The Multi-profile edition manages up to five profiles and can be used on five PCs, with a shared dashboard.

Can I start with an empty profile?

Yes. An empty profile and a complete demo profile are provided.

How do I retrieve my download and key?

After payment is confirmed, your files, invoice and activation key are available in your customer account.

Are digital products refundable?

A required checkbox records the withdrawal waiver before payment. It takes effect when the digital-content download begins; details are set out in the Refund policy.

Do I need to provide bank credentials?

No. You enter your data manually in your local profile.

How can I get help?

Email support@digisheeps.com or open a ticket from your customer account.

Still have a question?

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Contact DigiSheeps before your purchase or open a ticket from your customer account.

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